Medical handling, the way ground crews work

You focus on getting better. We take care of the hospital, the paperwork, the transfers and the language.

Patients waiting in a hospital outpatient corridor
  1. 1

    Enquiry

    Tell us what you need, in your own language.

  2. 2

    Medical review

    A doctor reviews your documents, usually within 48 hours.

  3. 3

    Fixed quote

    You receive a written quote and the name of your coordinator.

  4. 4

    Arrival

    We meet you at the airport and handle transfers and check-in.

  5. 5

    Treatment

    Your coordinator stays with you through consultations and treatment.

  6. 6

    Recovery

    Recovery stay, follow-up visits and your discharge report.

  7. 7

    Home

    Flight home, translated reports and remote aftercare.

What handling means at Fairtreat

Airports have ground crews so travellers never have to think about what happens behind the scenes. We do the same for your treatment.

Medical pre-review

Send your reports and images. A doctor reviews them before you book anything, so you only travel if the treatment is right for you.

Hospital matching

We match your case to an accredited partner hospital and a surgeon with the right specialism, based on criteria we publish.

One fixed quote

One written price for the procedure, hospital stay and handling. Anything extra, such as implants or a longer stay, is listed before you decide.

Arrival and transfers

We meet you at the airport, drive you to your hotel and clinic, and bring you back for your flight home.

Your language at the bedside

A coordinator who speaks your language joins your consultations, translates documents and is reachable day and night.

Recovery and follow-up

Recovery hotel, check-ups, a discharge report in your language and remote follow-up with your surgeon after you return home.

Always included

  • Free medical review of your documents
  • Matching with an accredited hospital and specialist
  • Written fixed quote before you travel
  • Airport meet and greet and all local transfers
  • Coordinator in your language throughout
  • Translated discharge report and remote follow-up

On request

  • Flights and travel insurance
  • Recovery hotel near your hospital
  • Travel and stay for a companion
  • Extended recovery stays
  • Quiet excursions once your doctor allows it

The two people behind Fairtreat

A travel operator and a medical-sector professional run this agency together. One side gets you here and looks after every hour of your stay; the other makes sure the medicine is right.

Özcan Mert, Managing Director for travel

Özcan Mert

Managing Director – Travel

Özcan has spent more than thirty years moving travellers across borders: incoming destination manager in İstanbul and Bodrum, product manager in Berlin, deputy general manager of a German tour operator, CEO of an airline and managing director of travel-technology companies in Hamburg. He built handling systems for hundreds of thousands of guests before building this one. At Fairtreat he owns everything around the treatment: flights, transfers, hotels, coordinators and a schedule that holds. He works in German, Turkish and English.

Languages: Deutsch · Türkçe · English

Çoskan Yavuz, Managing Director for medical

Çoskan Yavuz

Managing Director – Medical

Çoskan has worked in the pharmaceutical and medical-device sector since 2006, in regional management and field sales, with a network of hospitals, specialists and distributors across İstanbul, Ankara, İzmir, Antalya and beyond. He knows how clinics, doctors and medical products really work together in Türkiye, not how a brochure describes it. At Fairtreat he owns the medical side: which hospital, which surgeon, which plan, and whether a case should travel at all.

In the sector since 2006

We speak your language

Our coordinators handle your case in your language, from the first call to the last check-up.

WillkommenWelcomeHoş geldinizBienvenidoWelkomBienvenueДобро пожаловатьأهلاً وسهلاً

Tell us what you need. We handle the rest.

Free medical review. Written fixed quote. A coordinator who speaks your language.